What my customers have to say
What Anka and Graeme have to say
Shellene is the first person we call if we want to buy or sell a property. She is friendly, honest, knowledgeable and always very professional. It's always a pleasure working with Shellene and we would highly recommend her to anyone looking to buy or sell.
What Anne has to say
Shellene was recommended to me by a friend. I made contact and was thrilled with our first meeting. She has always been enthusiastic and diligent in her work and has excellent communication skills during the whole procedure of selling. I was delighted with her results and would highly recommend her to future sellers.
What Dave has to say
Shellene was a standout during my house buying process. She was approachable, made me feel comfortable to ask any questions and had great communication throughout the process (which was a little longer than usual due to the lock down).
Shellene made the house buying process easy, I have nothing but good things to say. I would highly recommend Shellene.
Thanks again Shellene!
What Martin and Julia have to say
This is the second time we've worked with Shellene - it's been smashing from a buyer and vendor perspective.
I knew we where in for a real go, when Shellene suggested an imposing marketing date on us: "I find if we set the right deadline, things happen." She was so right!
It was a fun, sometimes hair-raising journey, and the result far exceeded our expectations. Shellene's warmth, genuine concern, support and her gentle, but firm leadership was worth every cent - and honestly, given the result, it feels like we got all that for free.
With the current uncertainties in the housing market and global economy, anyone anxiously looking to sell or buy would do well to give Shellene a call. I'm only sad that we've done so well, we will likely not need her services again for a couple of decades. Our families sincerest gratitude to a fantastic women, and her fabulous team. Top Marks!
What Becks and Gavin have to Say
Shellene was an obvious choice for us when it came to selling our property, after we had just purchased our new house through her and she was lovely to deal with. After years of renovations and having our children in our home, it wasn't an easy decision to sell however Shellene understood this. She has a caring nature and was very accommodating when arranging viewings and open homes around our lives. She was helpful, knowledgeable and made the marketing and selling process very easy. Thank you Shellene for selling our beautiful home!
What Brian and Trish have to say
We thank you sincerely for all your help in selling our house, and convey our complete satisfaction with the process. From our first meeting when you came fully prepared with helpful information and excellent advice, through marketing to managing potential buyer enquiries and after-sale service, your attendance was beyond expectations.
Your relaxed and friendly manner put us at ease in making important decisions. Your excellent communications throughout, market knowledge, punctuality and availability assisted us greatly, and left us completely satisfied with the campaign at every step.
Thank you to everyone at Professionals, Lower Hutt. The whole team was excellent to deal with and we would particularly like to also thank Luke Jansen for his strategy, advice and support on auction day.
We would have no hesitation recommending your real estate services to anyone considering a property sale in the area.
What Ben Petit has to say
"I have recently listed our property through Shellene Eksteen and wanted to give some feedback. I have done 18 real-estate transactions in the last 9 years and Shellene has been by far the most professional, hard worker.
Shellene proved to have very good negotiation skills too. I am very hard to please but I have to say that this time around I am highly impressed. "
What Sally Mitchell has to say
"I recently sold a house with Shellene. This sale wasn't a typically standard sale, it needed a lot of extra service and support from Shellene. She delivered this with total professionalism and made this sale as stress free as possible. I highly recommend her to anyone looking to buy or sell."
What Antony and Carolyn Dorresteyn have to say
"Having bought properties through Shellene when it came time to sell we had no hesitation in using her services. Professional, approachable and friendly. Shellene is a credit to the Professionals team."
What Gareth and Juliet Ramson have to say
"We sold our Wellington house recently with Shellene and were blown away by the amount of hours and effort she put into the sale. The marketing package generated a heap of interest and Shellene used this effectively to generate competition among the interested parties and resulted in a sale price we were stoked with. We weren’t in Wellington for the entire campaign so she really bent over backwards and took all of the stress out of it for us. Having dealt with her on the purchase AND sale of our home we would happily use her again and again."
What An Zhou has to say
"I have had the pleasure of working with Shellene Eksteen over the past few years. She helped me find my first home, and now with us upsizing, found us the perfect home, plus sold our current home too.
She is very professional, honest, great communicator and very easy to work with. I greatly appreciated her guidance through the whole process. I would highly recommend Shellene to anyone selling or buying a house."
What James and Bei Bei have to say
"Being a first home buyer, we were very cautious and asked lots of questions. Shellene was always honest and upfront with all the answers. Most importantly (my personal favourite), she gave fast replies. Highly recommended!"
What Sergei and Heather have to say
"We met Shellene by chance on a walk through an open house. From the start she was very helpful and understanding of our needs and requirements. She was very flexible and accommodating with our house search, very good in keeping in contact and very quick in her responses. She came across as very knowledgeable about the housing market and made our experience as a first time home buyer in NZ wonderful and stress free. Thanks to her we were able to find a perfect home very quickly, which we hope to enjoy for many years to come. We would be glad to work with her again and will be recommending her to our friends and family."
What Dave & Natalie have to say
"Being first time buyers we didn't really know what to expect from the house-buying process, but Shellene made everything so clear and easy. She gave us lots of good friendly advise to make sure it all went smoothly, and we definitely recommend using Shellene to anyone looking to buy or sell. "
What Walt & Penny have to say
"Shellene was fantastic from the outset. She came up with the right strategy to maximise the value of our unique house. We went to auction, a new experience for us, and Shellene ensured we understood what we were in for. It was a remarkably easy sell at the end of the day and we got a price well above our expectations. What also impressed us was the sensitivity she showed with the tenant who was in the property. We knew this was a difficult situation and we got the best outcome here too with full cooperation from the tenant. Shellene made everything about the process really clear and she speaks in everyday language, which is great for those of us who don't buy and sell houses often. We had confidence in her ability to get the best outcome for us right from the start of our sale process - and she did"
What T Peiris has to say
"The service and personal attention Ive received from Shellene was exceptional and I am really grateful for the support and advice. Her knowledge of the local property market and the properties helped me in my search for my first home. After patiently analysing the listings she was able to find me the right one I was looking for. She was always prompt with all my queries and advised me all the way through the process,
Regardless of whether you are buying or selling, I would highly recommend Shellene to help anyone in this life changing move. We could not have asked for a better Realtor to guide me through the process."
What Jill Casey has to say
"To all you potential home buyers or those wanting to sell your house...
Recently I had to sell my home. It was the first time I had to undertake such an endeavour and as a complete novice there were many things I did not know (a bit like when I first bought my first home!!). Of course I needed a lot of guidance and advice on how to go about it and as it turned out I needed a lot of help to sell this property. Some people have the luck of winning lotto, some people have the luck of getting the best job ever and I however, had the luck and great fortune of having Shellene from The Professionals selling my house! At the risk of putting too many cliches into this testimonial, the saying of “going the extra mile” sums Shellene up. The amount of extra work she contributed to the sale of my home went way beyond the call of duty.
It was a tricky market to sell in (just as the banks made it difficult for first home buyers) and at times I felt pretty despondent and about to give up. But Shellene would not give up and with her tireless energy she supported me through the whole process. The final result being ... SHELLENE SOLD MY HOUSE. I am adamant that without her I would still be the un-proud owner of my Wellington property. I can now move on with my life and invest once more into the property market.
A great big thank you once again Shellene, you are a treasure."
What Scott and Colleen Barr have to say
"We recently sold our house with Shellene Eksteen from The Professionals. We found Shellene to be very confident, efficient, professional and realistic. She made the experience a relatively easy one. She always kept us well informed of what was happening and when, was always on time and certainly went the extra mile for us, even helping us with tenanting our property when it did not sell initially. Nothing was ever a hassle and anytime was a good time for her. We particularly liked the way she gets involved in the community, helping out at school events and the like. We would have no hesitation in recommending Shellene to anyone wanting to sell their house. "
What Sadie has to say
"I am very happy in my first home and Shellene Eksteen was helpful, professional and only too happy to answer any of my queries via phone, email or text - very handy with the tight turn around required to get an offer prepared, and soothing to the nerves of a first home buyer. Thanks Shellene!"